Employee Engagement Surveys
Your People Are Trying to Tell You Something. Are You Set Up to Hear It?
SurveyRight® is HSD Metrics' fully outsourced employee engagement survey program. Built on peer-reviewed research from the University of Louisville, it goes beyond satisfaction scores to measure the true depth and direction of your workforce's engagement.
21%
higher productivity with high engagement
43%
lower turnover when engagement is acted on
75%
of employers lack methodology to act on results
The Problem
Most Engagement Surveys Produce Data No One Knows What to Do With
Internal surveys are riddled with social desirability bias, low completion rates, and results that sit in a spreadsheet for months. Even the best HR teams struggle to translate scores into strategy without the right methodology and expert support. And when the survey doesn't change anything, your people stop participating, and trust erodes further.
The Difference
SurveyRight® vs. Doing It Yourself
| Without SurveyRight® | With SurveyRight® |
|---|---|
| Generic pulse surveys built on satisfaction, not engagement science | ✓Methodology co-developed with University of Louisville engagement research |
| Low completion rates and participation fatigue from poorly timed surveys | ✓Managed outreach, optimal timing, and real completion accountability |
| Results shared months later with no action framework | ✓Real-time dashboard with department-level drill-down and action planning tools |
| No way to differentiate engaged employees from those going through the motions | ✓Measures connectedness, intensity, direction, and maintenance of engagement energy |
| No benchmarks to contextualize your scores | ✓Global benchmarks across 10 industries |
| HR carries the full burden of administration, analysis, and presentation | ✓Fully outsourced, end-to-end, minimal administrative lift on your team |
The Process
Research-Grade Methodology. Fully Managed for You.
1
Program Design
We configure your survey, custom question sets, and reporting structure. Setup is complete within 3 weeks of kickoff.
2
Employee Communication
HSD Metrics manages all survey invitations, reminders, and participation communications under your brand or ours.
3
Survey Delivery
Employees complete the survey via phone, mobile or desktop. Multiple collection methods ensure no one is left out, in any language.
4
Analysis and Reporting
Results are available in real-time on your dashboard with Level 1 and Level 2 engagement breakdowns.
5
Action Planning
Your Account Team presents findings, identifies critical gaps, and guides your leadership team through a prioritized action plan.
Features
Built for Action. Not Just Measurement.
Academic-Backed Framework
Co-developed with Dr. Brad Shuck at the University of Louisville, one of the leading engagement researchers in the field.
Real-Time Analytics Dashboard
Live results filterable by department, location, tenure, and role.
Two-Level Engagement Model
Measures foundational needs (Level 1) and psychological drivers (Level 2) for a complete picture of engagement.
40+ Languages
Survey delivery in over 40 languages ensures every employee can participate in their native language at no added cost.
Global Benchmarking
Compare your scores against industry peers with benchmarks drawn from hundreds of thousands of surveys worldwide.
Dedicated Account Team
Your dedicated Account Team guides your program from survey design through action planning.
Confidential and Compliant
SOC 2-aligned data infrastructure with employee anonymity protections that drive higher candor and completion.
Fast Deployment
Most clients are fully live within 3 weeks of contract signing, including instrument configuration and HRIS integration.
Custom Survey Instruments
Core validated items plus custom question modules tailored to your culture and organizational priorities.
HRIS Integration
Connects with Workday, ADP, UKG, Ceridian Dayforce, and other major platforms for roster management and data reconciliation.
No Licensing Fees
Our pricing eliminates per-seat licensing, making enterprise-grade engagement surveys accessible at every scale.
Integrated Listening Suite
SurveyRight® connects natively with ExitRight®, StayRight®, and StartOffRight® for a complete employee listening strategy.
"
We had run our own engagement survey for years. When we switched to SurveyRight®, our completion rate went from 41% to 79% in the first cycle. The difference was the methodology and the follow-through. Our leadership team actually had something to act on.
Chief Human Resources Officer, Regional Healthcare Network
FAQ
Common Questions About SurveyRight®
SurveyRight® is not a survey platform. It is a fully managed program built on peer-reviewed academic research from the University of Louisville. The methodology goes beyond satisfaction to measure the connectedness, intensity, direction, and maintenance of employee engagement energy. Combined with expert analysis, dedicated support, and a real-time dashboard, SurveyRight® is designed to produce action, not just data.
SurveyRight® was co-developed with Dr. Brad Shuck of the University of Louisville, one of the most published engagement researchers in the field. The instrument is grounded in Dr. Shuck's work on psychological engagement, distinguishing between cognitive, emotional, and behavioral dimensions of engagement. This produces more actionable data than traditional satisfaction-based surveys.
Level 1 factors are the foundational needs your organization must meet to prevent disengagement: compensation, resources, workload, training access, and physical safety. Level 2 factors are the psychological drivers that create genuine engagement: belonging, sense of purpose, line of sight to organizational goals, leadership trust, and perceptions of organizational integrity.
Most organizations are fully deployed in as little as 3 weeks of contract signing. That includes survey configuration, custom question development, HRIS integration (if applicable), communication templates, and manager training materials.
Individual responses are never shared with your organization. All reporting is aggregated at configurable thresholds (typically five or more respondents per group) to prevent identification. Our data infrastructure is SOC 2-aligned, and employees receive a transparency notice before completing the survey.
SurveyRight® supports more than 40 languages, including Spanish, French, Mandarin, Portuguese, Arabic, German, Japanese, Korean, Vietnamese, and Tagalog.
The dashboard provides overall engagement scores, Level 1 and Level 2 factor breakdowns, department and location filters, tenure and role comparisons, benchmark comparisons against industry norms, trend analysis across survey cycles, and open-ended comment theming.
We recommend conducting an engagement survey at least every two years, but many organizations conduct them annually. When using SurveyRight® every other year, you can pick off where you left off — your benchmarks, history, and methodology carry forward across cycles. This can be supplemented with StayRight® pulse surveys throughout the year to monitor progress on specific improvement initiatives.
Yes. SurveyRight® integrates with Workday, ADP, UKG, Ceridian Dayforce, SAP SuccessFactors, and other major platforms. Integration automates roster management, demographic segmentation, and post-survey data reconciliation.
Your Account Team schedules a results debrief, typically three to four weeks after survey close, to walk your leadership team through findings, highlight critical themes, and facilitate prioritization. We provide a structured action planning framework so your results lead to measurable change.
No. SurveyRight® pricing is based on your program scope, not the number of software seats. There are no per-user licensing fees, and pricing scales transparently with organizational size.
Schedule a free 30-minute consultation with an HSD Metrics advisor. We will review your current engagement measurement approach, discuss your organizational goals, and walk you through a live dashboard demo. No commitment required.