Your New Hires Are Telling You Everything. Are You Asking?
StartOffRight® gives new employees a trusted, independent voice during their first year on the job. We survey your employees during onboarding and throughout their first year to surface onboarding gaps, manager issues, and unmet expectations before they become resignations.
First-Year Turnover Is Expensive and Usually Preventable
Most organizations invest heavily in recruiting and onboarding, then lose new hires in the first 90 days without ever understanding why. New employees rarely raise concerns directly with their manager. Without a structured, independent listening program, problems go undetected until they become resignations — and by then, the cost has already been paid.
StartOffRight® vs. Going Without a Program
| Without StartOffRight® | With StartOffRight® |
|---|---|
| ✗No structured feedback during the first year when impressions are still forming | ✓Structured feedback collected in the first 90 days while there is still time to act |
| ✗New hires fear judgment and won't raise concerns with their direct manager | ✓Third-party delivery means new hires respond more candidly and completely |
| ✗Low response rates with internally administered surveys or phone calls | ✓Higher completion rates via managed outreach, including phone and web options |
| ✗Problems surface at exit — too late to retain the employee | ✓Identifies onboarding gaps and manager issues early enough to course-correct |
| ✗No data to compare against industry benchmarks or track cohort progress over time | ✓Industry benchmarks and trend data across cohorts, departments, and managers |
| ✗HR spends hours coordinating survey delivery, follow-up, and reporting | ✓Fully managed delivery with minimal administrative burden on your HR team |
A Managed Listening Program for Every Stage of the First Year
We were losing 30% of new hires before their 90-day mark and had no idea why. StartOffRight® told us within the first cohort — it was a manager in one specific region. We fixed it. Turnover there dropped by half.
Director of Talent Acquisition, National Retail Chain
Early Signals. Real Savings.
A regional logistics company facing 28% first-year turnover launched StartOffRight® to understand why new drivers weren't making it past their first six months. Survey data from the first cohort identified inconsistencies in dispatch training across facilities as the top driver of early attrition.
A targeted training standardization initiative reduced 90-day turnover by 22 points over the following 12 months. With average replacement costs of $6,800 per driver, retaining 47 additional drivers represented over $319,000 in avoided first-year costs.
Turnover Drop
90-day turnover fell 22 points after dispatch training was standardized across facilities.
Drivers Retained
47 additional drivers retained over 12 months compared to prior-year baseline.
Cost Avoidance
At $6,800 per driver, avoided replacement costs totaled over $319,000 in year one.
Time to Insight
Actionable findings delivered within the first program quarter.